Bulbul Chowdhury | IT Graduate

About Me

I am a recent IT graduate from UTS with a major in Networking and Cybersecurity. I enjoy solving technical problems, learning new technologies, and supporting reliable IT operations. I also bring over 10 years of experience working in fast-paced environments where communication, teamwork, and problem-solving were essential.

Networking Cybersecurity IT Support Active Directory Windows & Linux

10+

Years Work Experience

350+

Stakeholders Supported

2025

UTS Graduate

Technical Skills

Networking: TCP/IP, DNS, DHCP, VLAN, routing and switching
Systems: Windows and Linux administration and troubleshooting
IT Support: Incident handling, troubleshooting, user support

Security Tools: Wireshark, pfSense, Splunk, Kali Linux
Programming: Python (basic), Java (basic), HTML, CSS, JavaScript
Database: PostgreSQL

Projects

Firewall Configuration with pfSense

Configured firewall rules to secure network traffic and improve access control in lab environments.

Network Traffic Analysis

Used Wireshark to inspect packets, analyse traffic patterns, and support troubleshooting tasks.

Windows Server & Active Directory Lab

Created users, groups, domain controller setup, Group Policy updates, and server management using VMware.

Experience

Dock Manager – Westfield Bondi Junction (Aug 2023 – Nov 2025)
Acted as first point of contact for operational issues, resolved problems quickly, coordinated with stakeholders, and maintained service delivery in a high-volume environment.
Dock Master – Westfield Bondi Junction (Jun 2014 – Aug 2023)
Provided front-line support, handled multiple requests, maintained records, and supported incident escalation.
Store Associate – Big W (Oct 2010 – Dec 2017)
Delivered customer service, handled enquiries, and supported day-to-day retail operations.

Education

Bachelor of Information Technology (Networking & Cybersecurity) – UTS, 2025
Advanced Diploma of Information Technology (Cyber Security) – TAFE NSW, 2022
Diploma of Information Technology (Networking) – TAFE NSW, 2022
Certificate IV & III in Information Technology – TAFE NSW, 2021
CCNAv7 – Cisco Networking Academy, 2022

Contact

Email: chowdhury999@gmail.com

GitHub LinkedIn Resume